A Polycom Phone Set (Fonality) is saying NOT REGISTERED in the http://cp.fonality.com
(I guess this could be any Polycom Phone Set and Asterisk.)
Basically, the EXTENSION PASSWORD has to be typed into the PHONE SET. Here's how:
- -open CP.FONALITY.COM
- -click USERS/EXTENSION > VIEW USERS (at the top).
- -click the EXTENSION you need to fix.
- -expand the EXTENSION section (at the bottom).
- -find SIP PASSWORD (on the right).
- -click SHOW
This should show you the SIP PASSWORD which will be a random set of letters and numbers.
- -find the IP of the phone set you want to change.
- -login to that phone set via a web browser.
- -USER: Polycom (case-sensitive) (or possibly there is no USER).
- -PASS: 456 (or possibly the Fonality default password of: 9418941962).
- -click LINES (or possibly SIMPLE-SETUP > SIP LINE IDENTIFICATION)
- -find the PASSWORD area.
- -USER: should be the MAC of the phone (do not change this if something is already there).
- -type in the password that it showed from the first section.
What threw me for a loop here is that the first time around, the SIP PASSWORD section wasn't showing. If the SIP PASSWORD section doesn't show:
- -click APPLY ALL CHANGES (at the bottom) (yes, without changing anything).
- -afterwards, the section should show.
UPDATE
If you have to manually do this:
-updated phone to newest firmware.
-cd /tftpboot
-changed the <mac>.cfg to refer the newest *.ld file
-ensure that the user is in the /etc/asterisk/sip.conf file. (case-sensitive)
-changed the <mac>-reg-basic.cfg to use the username/password that is in the sip.conf file. (case-sensitive)
-change the polycom.UC4.1.8.device-<site>.cfg to TFTP from the local server (rather than FTP to the hq server).
NOTES:
-the <mac>.cfg should just have the rest of the *.cfg files.
-the <mac>-reg-basic.cfg will have the setting for the phone-set to make calls.
-the <mac>-features.cfg will have the features of the phone such as background, volume, etc
-the <mac>-phone.cfg will have the phone overrides. Settings set by changing the settings on the phone set itself.
-the <mac>-web.cfg will have the web overrides. Settings set by changing the settings on the web site itself.
-the polycom.UC4.1.8.device-<site>.cfg will have the FTP/TFTP settings.
You're awesome!