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Remote Support

My take on remote support software.

TeamViewer Host

$750 1-time fee. But it only is good for that version. And versions don't intermingle. If you upgrade your server, you must upgrade all your clients. :-(

Remote Utilities

$500 1-time fee. Windows only. No mac support. :-(

LogMeIn Rescue

$1299 per year :-( But it's a final solution with reboot into safe mode plus other goodies. ;-) Many large support companies use.

Ammyy

I can't figure out the pricing. I think it's around $30 per remote pc. It only works on windows. No Mac support. :-(

CrossLoop

No longer available.

Aero Admin

$280 1-time fee. Not seemless. No service. Must config via Windows task scheduler. Yuck. :-(

Join.Me

$240 per year. I've had trouble with UAC, no mouse moving, etc. :-(

RAdmin

$50 per client :-(

GoToAssist

$850 per year. But it's enterprise ready.

Bomgar

$7000 1-time fee. Enterprise ready.

ServiceConnect

$350 1-time fee. :-) Many features.

GovernLan

$950 1-time fee. :-) Seems to be just for LAN/AD/MPLS/VPN. WAN capabilities limited.

DameWare

$350 1-time fee. :-) SolarWinds portfolio. :-) WAN capabilities limited.

CentraStage / Autotask

$24 per node annually. I'm not sure but many are upset at Autotask. I'll choose to stay away.

GFI Max

$12 per computer annually & $150 per server annually.

Continuum

$15 per computer annually & $175 per server annually or little higher than GFI Max is all I found. But they have an interesting white label tech support with 24 hour availability.

LabTech

Can't find much but I know it's similar to those above. Price per node per month.

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