You are here: Blog Brother Printer DOA

Brother Printer DOA

Brother Printer DOA. Plugged in. Turned on. Lights flash. Then go off.

Called Brother support. They said it was a firmware issue and I had to take it to the authorized Brother dealer... I guess I can't handle it.

  • -download Brother Maintenance USB Driver
  • -download FILEDG32.EXE
  • -download the firmware for your printer.
  • -find a Windows XP computer.
  • -install the Brother Maintenance USB Driver.
  • -plug in the USB printer.
  • -the computer should recognize it and install the device in the PRINTERS list.
  • -click on the MAINTENANCE printer in the list to highlight it.
  • -click FILE > PRINT-FILE
  • -select the firmware.
  • -wait a few minutes till all  the lights on the printer are on and stay on.
  • -power cycle the printer.



Contact Dak Networks

Please contact us at the following.