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Sender Name Has Not Been Registered to the Address Book on Ricoh Printers

Sometimes I get a "Sender name has not been registered to the address book" error on Ricoh printers and multifunction machines.

  1. -walk up to machine.
  2. -click USER TOOLS -> SYSTEMS SETTINGS.
  3. -click the FILE TRANSFER tab (at the top).
  4. -click NEXT or the down arrow button (at the bottom).
  5. -click AUTO SPECIFY SENDERS NAME.
  6. -click ON.
  7. -while you are there, make sure there's an ADMINISTRATOR'S EMAIL address and SMTP settings.
  8. -click OK -> EXIT -> EXIT.

As far as I know there is no way to change this on the web interface. I'm probably wrong, I just don't know where it is. The other settings on the web interface are accessible by clicking EMAIL.

Other settings in to make a multi-page PDF, in other words a PDF with multiple pages and not seperate pages, are in:

  • Default Settings for Normal Screens on Device
  • Default Settings for Simplified Screens on Device

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