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Sagonet DataCenter

After having a client server at Sagonet DataCenter, I can make the recommendation to try and find another solution.

Here is my history of more than 7 years with 8 significant issues. Keep in mind that every issue cause more than 100 people to either call or email asking questions. Plus it reflected poorly on the client business and was witnessed as unreliable.

1
11/28/08: power failure. Outage due to under supplied power blamed on FPL causing the backup car batteries to have zero power.

2
08/29/09: Aug 28 23:13:37 server kernel: You probably have a hardware problem with your RAM chips
Aug 28 23:13:37 server kernel: Uhhuh. NMI received. Dazed and confused, but trying to continue

3
07/16/10: backup options $140 per month

4
12/13/11: access from comcast issue. Locations at Comcast couldn't connect.

5
06/02/12: server unavailable... suddendly re-appeared.

6
06/20/12: hd died.

7
09/21/12: access from comcast issue. Locations at Comcast couldn't connect.

8
01/14/14: all of tampa unavailable for several days. No response for more than 24 hours. When response was received, it was "we are working on it."
Panicked, I tried to move to new datacenter.
Server crashed during transfer to new server.

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The bright side to all of this is that it obviously forced the client to get a new server at a new datacenter with whom I am very pleased.

My recommendation is that if you have an enterprise, host at RackSpace. It's pricey but you get what you pay for.

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